Unveiling The Truth: Money Metals Exchange Reviews You Can Trust

Table of Contents

Money Metals Exchange Reviews
  • Easy To Use?
  • Cost
  • Profitability
  • Time Needed



Excellent reputation

Many years of experience as a precious metals dealer

Sales support is excellent


Prices are not the cheapest


Investors often have difficulty finding reliable information when researching investments, particularly those related to precious metals. To help investors make informed decisions, it is important to explore reviews of companies that specialize in trading these valuable commodities.

Money Metals Exchange (MME) has established itself as a leader in the industry and provides customers with an array of services for purchasing gold, silver, platinum and palladium coins and bars online or over the phone. In this article, we will examine MME’s reputation by looking at customer feedback from a variety of sources.

The main purpose of this Money Metals Exchange review is to present an objective view of this that is company well known for its commitment to providing excellent service and reliability.

We will look into what customers are saying about their experiences dealing with MME so that readers can gain insights into the quality of services provided by the company.

Additionally, we will discuss how MME stands out among other competitors in the market through its dedication to transparency, competitive pricing, fast shipping options and great customer support system.

Finally, our research will provide readers with an unbiased analysis of whether they should trust Money Metals Exchange’s products and services based on real-life customer testimonials.

By examining some key aspects such as product selection/quality, price satisfaction levels, order processing times etc., we aim to uncover any potential issues customers may face while dealing with Money Metals Exchange thus helping them make more educated decisions before purchasing precious metals markets.

Company Background

Money Metals Exchange is a precious metals dealer located in Idaho Falls, Idaho. Founded in 2010, the company has quickly risen to become one of the most popular online dealers for buying and selling gold, silver and other precious metals.

The company’s prices are competitive while shipping costs and payment method restrictions remain reasonable compared to its competitors. Money Metals Exchange reviews have been generally positive across various business bureau websites as well as customer review sites.

Services Offered By Money Metals Exchange

Money Metals Exchange offers a wide variety of services for its customers. It provides both purchasing and selling options, allowing users to buy or sell coins and silver bullion. Customers can purchase products through the website using PayPal or credit cards and through direct storage options such as Treasury Direct accounts.

The company also offers competitive pricing with no transaction fees on purchases over $7500 dollars.

The company works hard to provide up-to-date buying and selling prices so that customers know they are getting the best deal possible. They offer an attractive buyback price if customers want to return their product at any time in the future.

Furthermore, it is easy to obtain payment quickly when items are sold; payments by check arrive within 7 business days while bank wires take 1 working day to process.

Benefits Of Investing In Precious Metals

Precious metals provide investors with a hedge against inflation, making them an attractive investment in times of economic uncertainty. Investing in precious metal prices has become increasingly popular over the past few years due to their potential for generating long-term returns and protection against market volatility.

Money Metals Exchange offers competitive prices on its selection of gold, silver, platinum, and palladium coins such as Golden Eagles and Palladium Eagles.

The company’s buyback guidelines are also beneficial for those who purchase bullion coins from the exchange. All purchases come with a London Insurance Policy that guarantees customers will receive a full refund if there is any problem or damage with their order.

This policy demonstrates the reputable nature of the company, which makes it an ideal choice for investing in precious metals.

Types Of Precious Metal Products Available To Buy

Money Metals Exchange accepts a variety of payment options for customers wishing to purchase precious metals.

Customers can contact them by phone, email or live chat with any questions regarding the ordering process. All orders are processed and shipped on the same business day regardless of what payment option is used.

The company offers competitive prices and has historical precious metal pricing available online so that customers can track their investments over time.

Money Metals Exchange provides numerous products including gold coins, silver coins, platinum coins, palladium coins, copper coins and various rounds from private mints such as JM Bullion.

The company also offers depository accounts allowing customers to store their physical assets in allocated storage at one of several secure vaults across the United States. When purchasing through their online portal, buyers will receive an emailed confirmation receipt along with a tracking number once the order is placed.

Assessing The Quality And Purity Of Products Sold By Money Metals Exchange

When it comes to assessing the quality and purity of products sold by Money Metals Exchange, customers can rest assured that their investments are safe. They offer a wide range of numismatic coins, gold coins, and silver bullion in various sizes and shapes.

All items undergo rigorous testing before being shipped out to customers.

Furthermore, they have competitive pricing for all types of numismatics such as Morgan Heads, Peace Rounds, and other popular choices.

In addition, Money Metals Exchange’s depository accounts require no minimum purchase or processing costs. Customers can also choose from several different forms of payment methods when purchasing metals on this website.

These include credit cards, money orders, personal checks, wire transfers and more. The company offers fair pricing on all purchases with free shipping within the United States for orders over $99.

Reputation & Online Reviews Of Money Metals Exchange

The majority of reviews found on third-party websites suggest that Money Metals Exchange has established a high level of trust among its customers:

  • The company maintains an A+ rating with the Better Business Bureau, indicating its commitment to customer satisfaction and quality products.
  • * Reviews on Trustpilot show a 4/5 star average rating with many reviewers praising MME’s competitive pricing and fast shipping times.
  • * Customers have also commented positively about the knowledgeable staff at Money Metals Exchange who are always willing to answer questions and provide helpful advice.
  • The responses from customers are overall positive:
  • * Money Metals Exchange reps have been described as helpful and knowledgeable by many users.
  • * They take time to explain transactions and shipping instructions clearly, making sure that customers understand what they are buying or selling before completing purchases.
  • * Money Metals sends orders quickly with options for both credit card payments and online forms for payment processing.
  • * Customers report receiving their packages within days of submitting an order.
  • * USPS GPS confirmed location tracking also helps improve customer satisfaction when it comes to delivery times and accuracy of shipments.

In addition to providing quality services, Money Metal Exchange offers competitive transaction fees on all its products which makes them attractive compared to other dealers in the market. Furthermore, the company boasts prompt response times when handling inquiries either through phone calls or emails – another attribute that sets them apart from competitors. Overall, customers who use MME appear satisfied with their experience as evidenced by the overwhelmingly positive online reviews found across multiple platforms such as Trust Pilot and Reddit forums.

Guarantees And Returns Policy

Money Metals Exchange provides guarantees and returns policies for its customers that are designed to protect them from any financial loss when making purchases.

Reviews of Money Metals Exchange indicate that the company has an overall positive track record in fulfilling these assurances.

It is important for buyers to understand the terms associated with such policies before entering into a purchase agreement, as this will help ensure that they receive their desired product or service without issue.

GuaranteeReturns Policy
Lloyds Guarantee30-Day Return Policy
90-Day Extended Return Policy (Eligible Items)

The Lloyds guarantee offered by Money Metals Exchange protects customers’ investments against market fluctuations. This protection applies to all gold, silver, platinum, palladium products purchased directly from Money Metals Exchange.

The 30-day return policy allows customers who have made an incorrect purchase to easily return it within thirty days while receiving a full refund of their money if they choose not to exchange it for something else. For certain items like American Silver Eagles, Maple Leafs and select other coins, Money Metals Exchange also offers a 90-day extended return policy which gives purchasers additional time to make sure they are satisfied with their selection.

For those seeking Money Metals Exchange reviews that can be trusted, unveiling the truth helps users make informed decisions through comprehensive research and analysis of customer feedback collected online.

With such information at one’s fingertips, users can confidently decide whether Money Metals Exchange meets their needs – safe in the knowledge that reliable facts back up what customers say about the company’s services and guarantees on purchases.

Shipping Policies & Information

When examining the guarantees and returns policies for purchases from Money Metals Exchange, it is also important to be aware of their shipping policy.

In particular, their Lloyds product line offers an interesting variety of options in terms of delivery times and costs. It is worth comparing these offerings against other precious metal orders that may be available through different vendors.

In order to compare shipping policies for different precious metals orders from Money Metals Exchange, there are several key points to consider:

  • * Delivery Timeframe: All shipments should provide customers with a tracking number so they can monitor progress as well as estimated arrival timeframes.
  • * Shipping Costs: Customers should determine if any additional fees or charges apply when ordering from Money Metals Exchange’s Lloyds product line versus other vendors.
  • * Insurance Coverage: Shipping insurance coverage should always be included with all products ordered directly from the Lloyd’s product line regardless of size and value.
  • * Precious Metal Types Available: It is important to compare which types of precious metals are offered by each vendor including gold, silver, platinum, palladium etc..
  • * Packaging Materials Used: The quality of packaging materials used in shipment should also be taken into account when making comparison between two vendors.

It is vital for customers who purchase precious metals such as gold or silver coins/bars online to review the specific details associated with each vendor’s shipping policy prior to placing an order. This will ensure that they receive the most cost-efficient solution along with appropriate coverage in case anything goes wrong during transit.

Assessing The Customer Support Options At Money Metals Exchange

Money Metals Exchange is committed to providing customers with the best customer service possible. The company offers several ways for customers to reach out, including email, phone support, and live chat.

To better understand Money Metals Exchange’s customer service options, we assess each one in further detail below.

Customer Support OptionAdvantagesDisadvantages
EmailQuick response times
Detailed information
Limited availability
Phone SupportImmediate assistance
Personal interaction
May incur long wait times
Live ChatPersonalized conversations
Ability to ask questions directly
Availability is limited by hours

The email option is often the most convenient way of contacting Money Metals Exchange as it allows customers to send their inquiries at any time and receive a quick response from knowledgeable staff members.

However, emails are generally only answered during business hours which may be inconvenient depending on the urgency of your request.

The phone support option provides an opportunity for customers to speak with someone immediately if they have an urgent question or concern.

Customer service representatives are available weekdays 8 AM-5 PM Pacific Standard Time (PST).

Despite being able to talk directly with a representative who can assist you with your inquiry right away, this method has its drawbacks due to lengthy wait times that may occur while trying to get through.

Finally, there is the live chat feature which is similar in many ways to using the telephone but without having to worry about waiting on hold for extended periods of time.

Customers can usually expect a fast response when sending an inquiry via live chat since responses originate from experienced agents who can provide personalized advice tailored specifically towards your needs.

Although this makes it more likely that you will find answers quickly and conveniently, keep in mind that live chat services are only available within certain weekday hours – Monday – Friday 9am-6pm PST.

Investigating Financial Security Measures Taken By Money Metals Exchange

The financial security measures taken by Money Metals Exchange are considerable. The company is registered as a bullion dealer with the United States Mint, and it has an A+ rating from the Better Business Bureau (BBB).

They also hold memberships in several industry associations such as the Industry Council for Tangible Assets (ICTA), American Numismatic Association (ANA), Professional Numismatists Guild (PNG), and International Precious Metals Institute (IPMI). These organizations all have strict criteria that must be met before membership can be granted.

In addition to its association memberships, MME adheres to rigorous standards of customer service set forth by the U.S. Commodity Futures Trading Commission (CFTC) and National Futures Association (NFA).

Furthermore, customers’ funds are kept separate from those of MME through segregated accounts managed by third-party banks or other qualified custodians.

Finally, MME provides insurance coverage on all orders placed with them up to $1 million dollars per order. It is clear that MME takes steps above and beyond what might typically be expected to ensure clients’ investments remain secure at all times.

Additional Resources Available To Customers

Money Metals Exchange provides valuable resources for customers to use in order to make informed decisions about their investments.

Their website is full of information and news articles related to precious metals, as well as educational tools such as a glossary, live historical precious metal prices, and FAQ page.

Additionally, they offer customer service from knowledgeable representatives who can answer questions or provide guidance when purchasing or selling products. Here are 5 additional resources provided by Money Metals Exchange:

  1. Live Prices – Customers have access to live prices on gold, silver, platinum, palladium, copper and more. These up-to-the-minute quotes allow buyers to stay current on the market so they can make timely purchases at competitive prices.
  2. Information Center – This comprehensive resource center includes all sorts of helpful materials including an overview on investing in precious metals, daily commentary on the markets and commentaries by industry experts.
  3. Precious Metal IRA Services – They offer assistance with setting up a self-directed Individual Retirement Account (IRA) that allows investors to hold physical gold and other approved bullion coins (such as golden eagle coins) inside the account tax-free until retirement age. They also help transfer existing IRAs into a new gold-backed one if desired.
  4. Price Charts – A variety of interactive charts let users visualize price movements over time for different types of metals along with historic averages and historical high/low prices so customers can track trends in real time or study long term performance data points before making purchase decisions.
  5. Secure Storage Solutions – The company makes it easy for individuals to store their holdings safely outside of banks or government control with secure storage solutions offered through private vaults located around the country for added protection against theft or confiscation risks associated with owning rare assets like gold and silver bullion bars or coins.

By taking advantage of these services, investors can feel confident knowing that their wealth is safe while being able to follow the markets closely without having to worry about fluctuating currency values negatively impacting their portfolios’ value.

Uncovering Potential Risks & Limitations

Investors entrust their hard-earned capital to Money Metals Exchange in order to purchase physical gold and silver, or other precious metals. As with any investment, there are potential risks associated with utilizing the services of a third-party broker.

The most significant risk investors face when dealing with an online retailer is the possibility of fraud or theft. To protect against this threat, it is important for customers to practice due diligence when selecting a company for investing. This includes researching customer reviews as well as verifying credentials such as licensing and certifications held by brokers and traders at the exchange.

Additionally, customers should be aware that not all exchanges offer guaranteed buyback programs which may affect price fluctuation if they decide to liquidate assets at a later date. Furthermore, when considering currency conversion fees on international transactions, customers should research financial institutions offering competitive rates outside the scope of Money Metals Exchange partnerships in order to minimize costs incurred during trading activities.

In summary, while Money Metals Exchange offers safe and secure access to physical bullion investments, potential buyers need to exercise caution when choosing an exchange provider and understand the various risks involved with investing through an online platform before risking capital.

Summarizing The Pros And Cons

Having reviewed the potential risks involved with investing through money metals exchanges, it is now necessary to summarize the pros and cons.

The following table provides an overview of all the most important features of their services:

Secure storage optionsHigh premiums/fees
Wide variety of productsLimited customer service
Fast order fulfilmentLack of physical presence in many states

Investing through MME can offer customers secure storage options, a wide variety of products to choose from, and fast order fulfilment. However, it is important to be aware that buying or selling precious metals via this platform may involve higher than-average premiums and fees.

Competitor Comparison: How Does Money Metals Exchange Compare To Other Precious Metals Dealers?

Money Metals Exchange (MME) is a precious metals dealer providing gold, silver and platinum coins, bars and rounds to customers in the US. MME offers competitive prices on its products and services, making it an appealing option for those looking to purchase or trade precious metals.

To determine how they compare to other dealers in the industry, this article provides a comparison with several competitors including European Gold Bullion, Money Metals Exchange Safe and Precious Metal Brokers.

MME received over 4 stars out of 5 from customer reviews across various platforms such as Trustpilot and Better Business Bureau. In addition, they have consistently been rated highly by consumers who have purchased their gold coins (such as American eagles), silver coins and other precious metal products from the company.

Reviews indicate that customers are pleased with the quality of service they receive along with fast delivery times for orders placed online or via telephone. The company also offers free shipping on orders over $99 which adds further value to its offerings.

Compared to some of its competitors such as European Gold Bullion, Money Metals Exchange Safe and Precious Metal Brokers, MME appears to offer more attractive pricing options for customers interested in purchasing a gold coin or silver coin or other forms of gold bullion. Furthermore, consumer feedback indicates that customers feel confident when dealing with them due to its commitment to providing reliable customer service at all times.


Money Metals Exchange has been in the precious metals industry since 2010 and offers customers a variety of services to help them with their investments. The company provides investment options for gold, silver, platinum, and palladium as well as other resources such as educational material and customer service support.

With competitive prices and flexible payment options, MME is an attractive option for investors looking to buy or sell physical precious metals.

Despite this, it is important to be aware of potential risks associated with investing through MME. Additionally, customers should review online reviews to gain insight into the overall reputation of the company before making any decisions about buying or selling from Money Metals Exchange.

All-in-all, researching a company before investing can help an individual make an informed decision that meets their financial needs.

Frequently Asked Questions

What is Money Metals Exchange?

Money Metals Exchange is a reputable company that specializes in buying and selling precious metals, such as gold bars and silver coins, at competitive prices.

Can I trust Money Metals Exchange’s prices?

Yes, Money Metals Exchange is known for offering fair and competitive prices for precious metals. You can check their prices on their website or contact them directly for more information.

How do I purchase precious metals from Money Metals Exchange?

You can purchase precious metals from Money Metals Exchange by placing an order on their website, calling their customer service team, or sending an email to their sales department. You can pay for your order with a bank wire transfer, a credit card, or a personal check.

How can I contact Money Metals Exchange?

You can contact Money Metals Exchange by phone, email, or live chat. Their customer service team is available from Monday to Friday, 7:00 AM to 5:00 PM MT.

What should I do if I have a problem with my Money Metals Exchange order?

If you have a problem with your Money Metals Exchange order, you should contact their customer service team as soon as possible. They will work with you to resolve any issues or concerns you may have.

What types of precious metals can I buy from Money Metals Exchange?

Money Metals Exchange offers a wide variety of precious metals for purchase, including gold bars, gold coins, silver bars, silver coins, platinum bars, and palladium bars.

Is Money Metals Exchange a reputable company to buy silver and gold coins from?

Yes, Money Metals Exchange is a reputable company with a strong track record of providing quality precious metals products and excellent customer service. You can find numerous positive money metals exchange reviews online from satisfied customers.

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